Contact us to get answers to your questions, receive feedback, and schedule appointments.
Explore our contact details for premium custom merchandise solutions. Whether you have questions or need to start a project, Inknwell is here to help.
Rukan Eksklusif Golf Lake Residence Block B no. 27, Jl. Kamal Raya Outer Ring Road Jakarta Barat, 50211
Monday - Friday : 9:00AM - 6:00PM
Saturday : 10:00AM to 3:00PM
marketing@inknwell.com
+6285 71633 1989
We specialize in custom merchandise and branding solutions, including high-quality apparel printing, promotional products, and personalized designs for businesses and individuals.
Yes, we offer fully customizable options for all merchandise. Share your design, or collaborate with our team to create a unique concept that represents your brand or personal style.
We can customize a wide variety of products, including t-shirts, hoodies, tote bags, caps, mugs, pens, and more. Let us know your specific needs, and we’ll make it happen!
The minimum order quantity depends on the product type. For most items, the minimum starts at 10 pieces. Feel free to contact us for specific details.
Ordering is easy! Select the product you want to customize, upload your design or provide instructions, and proceed to checkout. If you need help, our team is ready to assist.
Yes, we have an experienced design team ready to assist you. Whether you need help refining an existing design or creating something from scratch, we’re here to support your vision.
Turnaround times vary depending on the product and order size. Most orders are completed within 7-10 business days or more, after design approval. Rush orders may be available upon request.
Yes, we offer sample options to ensure you’re satisfied with the quality and design before committing to a bulk order. Contact us to discuss sample pricing and timelines.
Yes, we offer international shipping. Shipping costs and delivery times will vary depending on your location. Contact us for detailed information regarding your region.
We strive for 100% customer satisfaction. If there’s an issue with your order due to a defect or error on our part, we’ll gladly provide a replacement or refund. Customized orders cannot be returned unless they are defective.